shipping policy
Overview
Welcome to our shipping policy guide for our fabulous bags collection! Whether you’re eyeing a chic handbag, a versatile backpack, or a durable travel bag, understanding our shipping policy is crucial to ensure a smooth shopping experience. This guide will walk you through everything you need to know about shipping methods, delivery times, and what to do if things don’t go as planned. Let’s dive in!
General Shipping Information
Shipping Locations
We proudly ship to a wide array of locations worldwide. From bustling city streets to serene countryside, our bags can find their way to you. If you’re unsure whether we deliver to your area, simply check our shipping calculator at checkout or contact our customer service team.
Shipping Methods
Our shipping methods are designed to cater to your needs. We offer standard shipping, express shipping, and expedited options. Each method ensures that your new bag arrives safely and on time. For those in a rush, expedited shipping options are available to speed up delivery.
Shipping Costs
Shipping costs are calculated based on your location, the shipping method chosen, and the weight of your order. During checkout, you’ll see a breakdown of shipping costs so there are no surprises. For orders above a certain amount, we offer free standard shipping. Check our website for current promotions!
Order Tracking
How to Track Your Order
Tracking your order is easy! Once your bag is shipped, you’ll receive a confirmation email with a tracking number. You can use this number on our website or the carrier’s website to check your order’s status.
Tracking Information Provided
Our tracking system provides real-time updates so you can monitor your bag’s journey from our warehouse to your doorstep. If you encounter any issues, our customer service team is ready to assist.
Shipping Returns
To return your product, you should mail it to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.